KANKAN - XIAOYAO, THE HOME OF CHINESE WEB NOVELS
Read Chinese xianxia web-novel Xiaoyao - Free & Easy on kankan app: an illustrated web-novel reader with epic battles, immortal beings, and tender romance.
kankan Support
Welcome to the official support page for the kankan app. Here you can find help and contact information.
About kankan
kankan is a Chinese web novel platform that brings illustrated stories to life. Our flagship title is Xiaoyao – Free & Easy, a sweeping xianxia fantasy full of epic battles, immortal beings, and tender romance.
Common Questions
How do I start reading?
Simply open the app, select a volume, and tap Start Reading. You can navigate using the table of contents or bookmarks.
What are coins?
Coins are the in-app currency used to unlock paid chapters. You can purchase coins via Apple’s in-app purchase system. Once coins are added to your balance, you can use them to unlock new chapters for reading.
Need more help?
Email us at kangkanghelp@gmail.com. We usually reply within 1–2 business days.
kankan Privacy Policy
We at kankan respect your privacy. This Privacy Policy explains how we handle your information when you use our app. 1. Information We Collect Account Information: When you sign up or log in, we may collect basic identifiers such as your user ID or email (via Authgear). Reading Activity: We record your reading progress (e.g., last read chapter) to improve your experience. Purchases: If you buy coins via Apple In-App Purchase, Apple processes the payment. We store only purchase confirmations necessary to update your in-app balance. 2. How We Use Information To provide core features (reading progress, bookmarks, library). To process and maintain your purchased content access. To improve app functionality and user experience. 3. Data Sharing We do not sell or share your personal information with third parties for advertising. We may share limited data with trusted service providers (e.g., Supabase for storage, Authgear for authentication) to operate the app. 4. Your Rights You may request deletion of your account data by contacting us. You may manage permissions through your device settings. 5. Security We take reasonable steps to protect your data. However, no method of transmission over the internet is completely secure.